Emergency call and emergency fax

IM NRW / Jochen Tack

Emergency call 110 or the emergency fax for people with speech and hearing impairments

People with speech or hearing impairments can use an emergency fax to alert the police. For everyone else: dial 110!

The number 110 connects you to the police control center free of charge, regardless of whether you are calling from a landline or cell phone.

Please note that when dialing 110 from a cell phone, you will not automatically reach the local control center.

Indicate on the phone

WHO is calling
WHAT has happened and
WHERE it has happened.

Don't just hang up,but wait for further questions.

Emergency fax 0228 15-1299

People with speech or hearing impairments have the option of sending an emergency fax:

FAX number: 0228 15-1299

For more information and the emergency fax numbers of other police authorities in North Rhine-Westphalia, see here.

If you would like to file a criminal complaint or send us information about criminal offenses or dangerous situations, you can find a form here: